How Diana still got her order on time when her supplier ran out of stock last minute.
Who is Diana and how did she find Supplybunny.
About a week ago, Diana was looking to buy a carton of SCS Salted Butter for her home bakery business. She bakes and sells cakes online, so naturally, butter is an essential ingredient for her to run her business. So she searched on Google and found Supplybunny. After comparing prices, Diana decided to order from Supplier A. She placed her order, paid for it the next day, and expected it to be delivered to her on Friday that week (As stated in her confirmed quotation).
What happened with her order
Everything was fine until Wednesday. Supplier A calls Diana to tell her that their salted butter is out of stock and suggested her to buy another brand of butter (same type, but more expensive). So in order for Diana to get the butter on Friday, she would have to top up to her payment, wait for the confirmation and god knows if any other issue might occur.
How we helped Diana
Frustrated, Diana called Supplybunny. We quickly looked through our supplier database and found another supplier (Supplier B) selling the same brand of butter. After communicating with Supplier B, we confirmed that the delivery and pricing of the butter is same as what Diana paid for. We quickly helped Diana to place an order and transferred the payment in our system.
Follow-up
On Friday, we followed up with Diana and she was happy that she received the butter on time and told us that she would order from Supplybunny again in the future.
Check out our Top Selling items here:
Posted in News Tagged with: butter supplier, chicken supplier, f&b wholesale, supplier, supplier malaysia
August 28th, 2017 by Janelle
Time to stock up your vegetables for the new month replenish? Cherry Tomatoes are good for your salad dishes and is in a good size for eating just as it is. It bring a slight sweetness and sourness of flavours into your dishes. As fresh as it looks it matches well with many type of dishes. Time to stock up your supplies before the busy weekend ahead.
Get your supply of Cherry Tomato HERE
ORDER NOW
Price: RM 7.50 per Kg
Supplied by:
Ever Fresh Cameron Sdn Bhd
ADDRESS
28 JLN SS21/39
Damansara Utama
Selangor 47400
Malaysia
WORKING HOURS
8:00 AM – 6:00 PM
COVERAGE AREA
Klang Valley, Genting, Pahang
Posted in Product Tagged with: cameron fresh vegetables, cheras, Cherry tomato, cherry tomato supplier, cherry tomato supplier malaysia, ever fresh cameron, ever fresh cameron supplier, fresh vegetable, fresh vegetable and fruits, fresh vegetable supplier, fresh vegetable supplier malaysia, fresh vegetable supply, fresh vegetables supplier, kl, klang valley, kuala lumpur, malaysia, MYR, pj, puchong, ringgit, RM, selangor, subang, supplier, vegetable, vegetable supplier, vegetable supplier malaysia, vegetable supply
August 14th, 2017 by jieyi
For this week we’ve got an up to 34% discount on 139 products in total, from 2 suppliers! Products ranging from your favourite dairy items (butter, cream, cheese…), finger food (Frozen Tempura, Frozen Banana Fritters,…), Frozen Fruits (Berries, Peach,…), Frozen Vegetable (Broccoli, Cauliflower,…) & more! It’s the perfect timing to stock up on frozen ingredients for your restaurant and cafe!
Check out products below! – Frozen Ingredients, Dairy & more!
From Extra Natural:
ORDER NOW
From BigBox Asia:
ORDER NOW
So check out our products on promotion this week!
And feel free to look at more products here!
Posted in Promotions Tagged with: cheras, f&b supply, frozen berries, frozen broccoli, frozen cauliflower, frozen finger food, frozen fruits, frozen ingredients, frozen ingredients supplier, frozen shrimp, frozen strawberries, frozen strawberry, frozen tempura, frozen vegetable supplier, frozen vegetables, fruit pulp, fruit puree, kl, klang valley, kuala lumpur, malaysia, MYR, ringgit, RM, selangor, supplier
July 5th, 2017 by Janelle
The Japanese cucumber has flesh that is crisp, crunchy, succulent and tender firm. Japanese cucumbers are a versatile cucumber for culinary use and can replace any cucumber in any recipe and achieve the same desired results. They are excellent for simply fresh eating whole or sliced, as a salad, crudite and sandwich ingredient. Cucumbers pair well with sweet, savory and spicy ingredients within a wide spectrum of cuisines. Best companion ingredients include tomatoes, citrus, rice, raw seafood, cured and smoked fish, melons, yogurt, chiles, pepper and mint.
Get your supply on Japanese Cucumber HERE
ORDER NOW
Supplied by:
Ever Fresh Cameron Sdn Bhd
ADDRESS
28 JLN SS21/39
Damansara Utama
Selangor 47400
Malaysia
WORKING HOURS
8:00 AM – 6:00 PM
COVERAGE AREA
Klang Valley, Genting, Pahang
Posted in Product Tagged with: appetiser ingredients, cameron highland products, cameron highlands, cheras, cucumber supplier, cucumber supply, damansara utama, ever fresh cameron, ever fresh cameron supplier, fresh vege supply malaysia, fresh vegetable supplier, fresh vegetable supplier malaysia, fresh vegetable supply, fresh vegetables supplier, genting, health food, healthy ingredients, healthy lifestyle, japanese cucumber, japanese cucumber supplier, kl, klang valley, kuala lumpur, malaysia, MYR, pahang, pj, puchong, ringgit, RM, selangor, subang, supplier, vegetable, vegetable supplier, vegetable supplier malaysia, vegetable supply
April 13th, 2017 by Janelle
Situation
An owner from Restaurant A orders from a supplier in Supplybunny. Items ordered were different kinds breads. This owner has 4 restaurant outlets, with different amount orders for each outlets. In Supplybunny, when an order is place, a quotation is created with 1 delivery address.
Therefore, 4 quotations were created for this owner. The MOQ (Minimum Order Quantity) for this specific bread supplier was RM150 in a quotation for free delivery. If the order does not fulfill RM150, a delivery fee of RM10 will be charged per quotation. However, owner of Restaurant A bought more than RM150 from 2 of the outlets but below RM150 for the other 2 outlets due to difference in demand. The total amount (in RM) for 4 quotations were RM700+.
After understanding the situation, Supplybunny wanted to help owner of Restaurant A.
Challenges
Explaining owner of Restaurant A’s situation to the supplier, giving them a clear picture of the situation and ensuring there are no miscommunication in between.
Convincing the supplier to waive their delivery charge or lower the MOQ for this specific owner.
Actions
Called up the supplier, explained about the situation.
Suggested them to waive the delivery charge or lower their MOQ for this specific owner.
Negotiated with the supplier about the MOQ amount, at the same time understanding the supplier’s point of view.
Results
MOQ was lowered to RM100 for this specific owner, for owner of Restaurant A to enjoy free delivery.
Owner of Restaurant A and the supplier were both happy with the result, and owner of Restaurant A is ordering weekly with Supplybunny.
Recommended supplier:
MC Fresh Enterprice
Category: Meat & Poultry
KMT Trading Sdn Bhd
Category: Baking Ingredients, Beverages, Grain & Rice, Jams & Spreads, Pasta & Noodle, Sauces & Seasoning, Vegetables
Tin Hong Loke Guan Bakery & Confectionery Sdn Bhd
Category: Bakery & Pastry
Top 3 – Best Seller
Baby Romanie (Sold per kg) – RM6.00 per kg
Button Mushroom (Sold per kg) – RM28 per kg
Emborg UHT Cooking Cream 1L/pack – RM13.90 per pack
Posted in News Tagged with: bread supplier, butter supplier, delivery charge, f&b supplier, fish supplier, food supplier, food supplies, fruit supplier, moq, MYR, ringgit, RM, seafood supplier, supplier, supplier malaysia, supplybunny
March 17th, 2017 by Janelle
Daun kesom or known as Laksa Leaf is an essential ingredient for making laksa. Without daun kesom, there is no way your laksa can be complete. It would be as if you’re seasoning with salt but without the pepper. However, other than laksa, daun kesom can be used as an additional herb when you make Nasi ulam, Nasi kerabu and when you make Asam Pedas or other fish dishes.
Get your Daun Kesom HERE
Supplied by:
Yow Seng Sdn. Bhd.
ADDRESS
No 73 taman Glenmarie Batu 3
Malaysia
WORKING HOURS
5:00 AM – 5:00 PM
COVERAGE AREA
KL, Selangor
Posted in Product Tagged with: asam laksa, asam laksa ingredient, asam pedas, cheras, daun kesom, daun laksa, fresh herb, fresh herbs, glenmarie, herb supplier, herbs, herbs suppliers, ingredient supplier, ingredient suppliers, kl, klang valley, kuala lumpur, laksa, laksa ingredient, laksa leaf, malaysia, MYR, nasi kerabu, nasi ulam, pj, puchong, restaurant supplier, ringgit, RM, selangor, subang, supplier, supplier malaysia
December 22nd, 2016 by Janelle
Ever Fresh Cameron aims to provide a one stop solution to supply fresh vegetables to partners and clients.They have a 1000 growers across their supply chain.The produce are mainly sourced from the highland and lowland of Cameron Highlands.
Some products that can be found on Ever Fresh Cameron are:
1. Herb Rosemary 50g/pack (RM3.20/pack)
2. Green Coral (RM 10 per kg)
3. Zucchini – yellow (RM10 per kg)
Also available in green (RM8 per kg):
4. New Zealand red apple (RM2.50/pc)
ADDRESS
No.201, Jalan KIP 6, Taman Perindustrian KIP, 52200 Kuala Lumpur.
Malaysia
WORKING HOURS
8:00 AM – 6:00 PM
COVERAGE AREA (3-5 days delivery)
Klang Valley, Genting, Pahang
Posted in Supplier Tagged with: cameron highlands, cheras, fruits, kl, klang valley, kuala lumpur, malaysia vegetable supplier, MYR, pj, ringgit, RM, selangor, subang, supplier, vegetable, vegetable supplier
December 21st, 2016 by Janelle
As the Christmas season draws near, it is the perfect time to stock up on whole chicken as families and friends gather at your restaurants to celebrate the festive season! As roast chicken is one of the most common Christmas foods, this would be a perfect opportunity to include roast chicken as part of a Christmas set meal in your restaurant. Order now through Supplybunny: https://www.supplybunny.com/products/whole-chicken-sold-per-kg
Supplied by:
TKK Enterprise Sdn Bhd
ADDRESS
Lot 1A, Jalan 1E, Selayang Baru,
68100 Batu Caves, Selangor,
Malaysia.
WORKING HOURS
2:00 AM – 9:00 AM
COVERAGE AREA (3-5 days delivery)
Klang Valley
Posted in Product Tagged with: cheras, chicken, chicken supplier, christmas, kl, klang valley, kuala lumpur, MYR, pj, ringgit, RM, roast chicken, selangor, subang, supplier, whole chicken
October 12th, 2016 by Janelle
Baked, roasted, grilled, fried, or simmered. There are ample tasty ways to make the most of whole chicken. At 1.8kg~2.4kg per chicken, MC Fresh Enterprise is selling whole chicken for RM7.00 per kg!
Supplied by:
Address
Store 19-23, Lorong Panggung,
Off Jalan Tun H.S.Lee,
50000 Kuala Lumpur.
Working hours
3:00 AM – 1:00 PM
Coverage Area (3-5 days delivery)
KL, Selangor, excluding Shah Alam and further
Posted in Product Tagged with: cheras, chicken supplier, kl, kuala lumpur, MYR, pj, poultry, poultry supplier, raw chicken, raw chicken supplier, ringgit, RM, selangor, subang, supplier, whole chicken, whole chicken supplier
August 20th, 2016 by Janelle
Whipping cream is now made easy with this ISI Cream Profi, a whipper designed to prepare pure whipped cream, flavored cream and delicious desserts! Now you can top waffles, ice lattes and ice creams with whipped cream!
*Tip: you can also flavor the cream with flavors you prefer to match your dessert! Matcha powder is definitely one of the flavors that works really well!
Check it out here! http://www.supplybunny.com/products/isi_cream-profi-canister
Supplied by:
Eciatto Group Sdn Bhd
Address
No.27, Jalan 6/118C, Desa Tun Razak, Cheras, 56000 Kuala Lumpur, Malaysia.
Malaysia
Working hours
8:30 AM – 6:00 PM
Coverage Area
Klang Valley
Posted in Product Tagged with: cafe tools, cream whipper, isi cream profi, isi supplier, kitchen tools, supplier
