Supplier ran out of stock last minute, Homebaker Diana was still able to get her order on time. (Case Study)

How Diana still got her order on time when her supplier ran out of stock last minute.

Who is Diana and how did she find Supplybunny.
About a week ago, Diana was looking to buy a carton of SCS Salted Butter for her home bakery business. She bakes and sells cakes online, so naturally, butter is an essential ingredient for her to run her business. So she searched on Google and found Supplybunny. After comparing prices, Diana decided to order from Supplier A. She placed her order, paid for it the next day, and expected it to be delivered to her on Friday that week (As stated in her confirmed quotation).

What happened with her order
Everything was fine until Wednesday. Supplier A calls Diana to tell her that their salted butter is out of stock and suggested her to buy another brand of butter (same type, but more expensive). So in order for Diana to get the butter on Friday, she would have to top up to her payment, wait for the confirmation and god knows if any other issue might occur.

How we helped Diana
Frustrated, Diana called Supplybunny. We quickly looked through our supplier database and found another supplier (Supplier B) selling the same brand of butter. After communicating with Supplier B, we confirmed that the delivery and pricing of the butter is same as what Diana paid for. We quickly helped Diana to place an order and transferred the payment in our system.

Follow-up
On Friday, we followed up with Diana and she was happy that she received the butter on time and told us that she would order from Supplybunny again in the future.

 

Check out our Top Selling items here:

Posted in News Tagged with: butter supplier, chicken supplier, f&b wholesale, supplier, supplier malaysia

Cherry Tomato (sold per kg) @ RM 7.50/kg

Time to stock up your vegetables for the new month replenish? Cherry Tomatoes are good for your salad dishes and is in a good size for eating just as it is. It bring a slight sweetness and sourness of flavours into your dishes. As fresh as it looks it matches well with many type of dishes. Time to stock up your supplies before the busy weekend ahead.

Get your supply of Cherry Tomato HERE

ORDER NOW

Price: RM 7.50 per Kg

Supplied by:

Ever Fresh Cameron Sdn Bhd

 ADDRESS

28 JLN SS21/39
Damansara Utama
Selangor 47400
Malaysia

 WORKING HOURS

8:00 AM – 6:00 PM

 COVERAGE AREA

Klang Valley, Genting, Pahang

Posted in Product Tagged with: cameron fresh vegetables, cheras, Cherry tomato, cherry tomato supplier, cherry tomato supplier malaysia, ever fresh cameron, ever fresh cameron supplier, fresh vegetable, fresh vegetable and fruits, fresh vegetable supplier, fresh vegetable supplier malaysia, fresh vegetable supply, fresh vegetables supplier, kl, klang valley, kuala lumpur, malaysia, MYR, pj, puchong, ringgit, RM, selangor, subang, supplier, vegetable, vegetable supplier, vegetable supplier malaysia, vegetable supply

[up to 34% OFF] This Week, 2 promotions: Frozen Ingredients (Vegetables, Berries, Finger Food) & Dairy Products

For this week we’ve got an up to 34% discount on 139 products in total, from 2 suppliers! Products ranging from your favourite dairy items (butter, cream, cheese…), finger food (Frozen Tempura, Frozen Banana Fritters,…), Frozen Fruits (Berries, Peach,…), Frozen Vegetable (Broccoli, Cauliflower,…) & more! It’s the perfect timing to stock up on frozen ingredients for your restaurant and cafe!

Check out products below! – Frozen Ingredients, Dairy & more!

From Extra Natural: 

ORDER NOW

From BigBox Asia:

ORDER NOW

So check out our products on promotion this week!

And feel free to look at more products here!

Posted in Promotions Tagged with: cheras, f&b supply, frozen berries, frozen broccoli, frozen cauliflower, frozen finger food, frozen fruits, frozen ingredients, frozen ingredients supplier, frozen shrimp, frozen strawberries, frozen strawberry, frozen tempura, frozen vegetable supplier, frozen vegetables, fruit pulp, fruit puree, kl, klang valley, kuala lumpur, malaysia, MYR, ringgit, RM, selangor, supplier

Japanese Cucumber (sold per kg) @ RM 5.50/kg

The Japanese cucumber has flesh that is crisp, crunchy, succulent and tender firm. Japanese cucumbers are a versatile cucumber for culinary use and can replace any cucumber in any recipe and achieve the same desired results. They are excellent for simply fresh eating whole or sliced, as a salad, crudite and sandwich ingredient. Cucumbers pair well with sweet, savory and spicy ingredients within a wide spectrum of cuisines. Best companion ingredients include tomatoes, citrus, rice, raw seafood, cured and smoked fish, melons, yogurt, chiles, pepper and mint.

Get your supply on Japanese Cucumber HERE

ORDER NOW

Supplied by:

Ever Fresh Cameron Sdn Bhd

 ADDRESS

28 JLN SS21/39
Damansara Utama
Selangor 47400
Malaysia

 WORKING HOURS

8:00 AM – 6:00 PM

 COVERAGE AREA

Klang Valley, Genting, Pahang

 

Posted in Product Tagged with: appetiser ingredients, cameron highland products, cameron highlands, cheras, cucumber supplier, cucumber supply, damansara utama, ever fresh cameron, ever fresh cameron supplier, fresh vege supply malaysia, fresh vegetable supplier, fresh vegetable supplier malaysia, fresh vegetable supply, fresh vegetables supplier, genting, health food, healthy ingredients, healthy lifestyle, japanese cucumber, japanese cucumber supplier, kl, klang valley, kuala lumpur, malaysia, MYR, pahang, pj, puchong, ringgit, RM, selangor, subang, supplier, vegetable, vegetable supplier, vegetable supplier malaysia, vegetable supply

Helping Restaurant Owners Save Money & Feel good : A Case Study

Situation

An owner from Restaurant A orders from a supplier in Supplybunny. Items ordered were different kinds breads. This owner has 4 restaurant outlets, with different amount orders for each outlets. In Supplybunny, when an order is place, a quotation is created with 1 delivery address.

Therefore, 4 quotations were created for this owner. The MOQ (Minimum Order Quantity) for this specific bread supplier was RM150 in a quotation for free delivery. If the order does not fulfill RM150, a delivery fee of RM10 will be charged per quotation. However, owner of Restaurant A bought more than RM150 from 2 of the outlets but below RM150 for the other 2 outlets due to difference in demand. The total amount (in RM) for 4 quotations were RM700+.

After understanding the situation, Supplybunny wanted to help owner of Restaurant A.

Challenges

Explaining owner of Restaurant A’s situation to the supplier, giving them a clear picture of the situation and ensuring there are no miscommunication in between.

Convincing the supplier to waive their delivery charge or lower the MOQ for this specific owner.

Actions

Called up the supplier, explained about the situation.

Suggested them to waive the delivery charge or lower their MOQ for this specific owner.

Negotiated with the supplier about the MOQ amount, at the same time understanding the supplier’s point of view.

Results

MOQ was lowered to RM100 for this specific owner, for owner of Restaurant A to enjoy free delivery.

Owner of Restaurant A and the supplier were both happy with the result, and owner of Restaurant A is ordering weekly with Supplybunny.

 

Recommended supplier:

MC Fresh Enterprice

Category: Meat & Poultry

KMT Trading Sdn Bhd

Category: Baking Ingredients, Beverages, Grain & Rice, Jams & Spreads, Pasta & Noodle, Sauces & Seasoning, Vegetables

Tin Hong Loke Guan Bakery & Confectionery Sdn Bhd

Category: Bakery & Pastry

Top 3 – Best Seller

Baby Romanie (Sold per kg) – RM6.00 per kg

Button Mushroom (Sold per kg) – RM28 per kg

Emborg UHT Cooking Cream 1L/pack – RM13.90 per pack

Posted in News Tagged with: bread supplier, butter supplier, delivery charge, f&b supplier, fish supplier, food supplier, food supplies, fruit supplier, moq, MYR, ringgit, RM, seafood supplier, supplier, supplier malaysia, supplybunny

Daun Kesom / Laksa Leaf (0.5kg per bundle) @ RM2.50

Daun kesom or known as Laksa Leaf is an essential ingredient for making laksa. Without daun kesom, there is no way your laksa can be complete. It would be as if you’re seasoning with salt but without the pepper. However, other than laksa, daun kesom can be used as an additional herb when you make Nasi ulam, Nasi kerabu and when you make Asam Pedas or other fish dishes.

Get your Daun Kesom HERE

Supplied by:

Yow Seng Sdn. Bhd.

 

ADDRESS

No 73 taman Glenmarie Batu 3
Malaysia

WORKING HOURS

5:00 AM – 5:00 PM

COVERAGE AREA

KL, Selangor

Posted in Product Tagged with: asam laksa, asam laksa ingredient, asam pedas, cheras, daun kesom, daun laksa, fresh herb, fresh herbs, glenmarie, herb supplier, herbs, herbs suppliers, ingredient supplier, ingredient suppliers, kl, klang valley, kuala lumpur, laksa, laksa ingredient, laksa leaf, malaysia, MYR, nasi kerabu, nasi ulam, pj, puchong, restaurant supplier, ringgit, RM, selangor, subang, supplier, supplier malaysia

Ever Fresh Cameron: Suppliers of all kinds of highland and lowland vegetables

Ever Fresh Cameron aims to provide a one stop solution to supply fresh vegetables to partners and clients.They have a 1000 growers across their supply chain.The produce are mainly sourced from the highland and lowland of Cameron Highlands.

Some products that can be found on Ever Fresh Cameron are:1. Herb Rosemary 50g/pack (RM3.20/pack)

2. Green Coral (RM 10 per kg)

3. Zucchini – yellow (RM10 per kg)

Also available in green (RM8 per kg):

4. New Zealand red apple (RM2.50/pc)

ADDRESS

No.201, Jalan KIP 6, Taman Perindustrian KIP, 52200 Kuala Lumpur.
Malaysia

WORKING HOURS

8:00 AM – 6:00 PM

COVERAGE AREA (3-5 days delivery)

Klang Valley, Genting, Pahang

Posted in Supplier Tagged with: cameron highlands, cheras, fruits, kl, klang valley, kuala lumpur, malaysia vegetable supplier, MYR, pj, ringgit, RM, selangor, subang, supplier, vegetable, vegetable supplier

Poultry Wednesday: Whole Chicken (sold per kg) @ RM8.60 per kg

As the Christmas season draws near, it is the perfect time to stock up on whole chicken as families and friends gather at your restaurants to celebrate the festive season! As roast chicken is one of the most common Christmas foods, this would be a perfect opportunity to include roast chicken as part of a Christmas set meal in your restaurant. Order now through Supplybunny: https://www.supplybunny.com/products/whole-chicken-sold-per-kg

Supplied by:

TKK Enterprise Sdn Bhd

ADDRESS

Lot 1A, Jalan 1E, Selayang Baru,

68100 Batu Caves, Selangor,

Malaysia.

WORKING HOURS

2:00 AM – 9:00 AM

COVERAGE AREA (3-5 days delivery)

Klang Valley

Posted in Product Tagged with: cheras, chicken, chicken supplier, christmas, kl, klang valley, kuala lumpur, MYR, pj, ringgit, RM, roast chicken, selangor, subang, supplier, whole chicken

Poultry Wednesday: Whole Chicken @ RM7.00 per kg!

Posted in Product Tagged with: cheras, chicken supplier, kl, kuala lumpur, MYR, pj, poultry, poultry supplier, raw chicken, raw chicken supplier, ringgit, RM, selangor, subang, supplier, whole chicken, whole chicken supplier

Useful Kitchen Tools Weekend: ISI_Cream Profi (canister) @ RM730

Whipping cream is now made easy with this ISI Cream Profi, a whipper designed to prepare pure whipped cream, flavored cream and delicious desserts! Now you can top waffles, ice lattes and ice creams with whipped cream!

*Tip: you can also flavor the cream with flavors you prefer to match your dessert! Matcha powder is definitely one of the flavors that works really well!

Check it out here! http://www.supplybunny.com/products/isi_cream-profi-canister

Supplied by:

Eciatto Group Sdn Bhd

 

 

Address

No.27, Jalan 6/118C, Desa Tun Razak, Cheras, 56000 Kuala Lumpur, Malaysia.

Malaysia

Working hours

8:30 AM – 6:00 PM

Coverage Area

Klang Valley

Posted in Product Tagged with: cafe tools, cream whipper, isi cream profi, isi supplier, kitchen tools, supplier