Supplybunny Rewards

Dear Customers,
Supplybunny is pleased to announce our new Supplybunny Rewards to show our appreciation for your support.

You can now redeem Bunny Rewards with the Bunny Points earned from your purchases on Supplybunny and enjoy cash discounts from us and receive exclusive products from our partners.

Take a look for more information!

Supplybunny Rewards
Welcome to Supplybunny Rewards. We are introducing new and easier ways for you to collect and accumulate Bunny Points for more Bunny Rewards.
It’s all about making your Supplybunny experience better than ever.

What are Bunny Points?
Bunny Points allow you to redeem cash vouchers, discounts and rewards from Supplybunny, our suppliers and our partners.

What are Bunny Rewards?
Enjoy cash discounts on your orders and redeem exclusive products from our partners using your Bunny Points.
Enjoy these Bunny Rewards starting at only 3,800 Bunny Points.


How do I earn Bunny Points?
With Supplybunny Rewards, you can earn Bunny Point(s) from every RM spent on Supplybunny.
You will also receive 2x Bunny Points when you make your payment with a credit card.
Please refer to the table below for information on Bunny Levels and Bunny Points.


How do I level-up my Bunny Levels?
Each recurring buyer will automatically be promoted to higher Bunny Levels and receive higher Bunny Points.
However, please be aware that Bunny Level will be reset to Baby Bunny if 30 days passed without any purchase.



FAQ

Bunny Points
Q: How is Bunny Points calculated?
A: Earned Bunny Point(s) from every RM spent on Supplybunny will be calculated according to the Bunny Level.
For example: As a recurring buyer under Silver Bunny Level who spent RM 300.00 on Supplybunny, the buyer is expected to receive 300 x 1.5 = 450 Bunny Points.

Q: How is Bunny Points calculated if I paid using credit card?
A: You will earned double Bunny Points according to the Bunny Level.
For example: As a recurring buyer under Silver Bunny Level who spent RM 300.00 on Supplybunny, the buyer is expected to receive 300 x 3 = 900 Bunny Points.

Q: Will my Bunny Points expire?
A: Yes, unspent Bunny Points will expire 3 months after acquisition.

Q: How do I maintain my Bunny Levels?
A: Purchase on Supplybunny within 30 days since last purchase to maintain current Bunny Levels.

Q: What will happen if I fail to maintain my Bunny Levels?
A: Your Bunny Levels will be reset to Baby Bunny if 30 days passed without any purchase were made on Supplybunny.

Q: Can I transfer my Bunny Points to someone else?
A: No, Bunny Points are non-transferable.


Redeeming Bunny Rewards
Q: What is Bunny Rewards?
A: Bunny Rewards are vouchers/coupons where you can redeem with the Bunny Points you earned from your purchases.

Q: How do I redeem my Bunny Rewards?
A: Bunny Rewards can be redeemed under ‘Browse Bunny Rewards’ and ‘My Bunny Rewards’. You can always redeem/use the voucher when checking out.

Q: How does Bunny Reward work?
A: Bunny Rewards allow you to benefit from discounts and offers when you are making purchases.

Q: Can I transfer my Bunny Rewards to someone else?
A: No, Bunny Rewards are non-transferable.

Q: Will my Bunny Rewards expire?
A: Yes, unused Bunny Points will expire 6 months after acquisition.

Q: What happens to an expired Bunny Reward?
A: All Bunny Rewards are voided automatically and cannot be refunded. We are unable to extend the validity of the vouchers as the vouchers have a fixed validity upon purchasing.
However, if a Bunny Reward expires due to an error from our end, we will be happy to investigate and compensate accordingly.


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December 6th, 2019 by