As one of the supporting partners of the event, Supplybunny attended the most saught-after F&B business conference, BFM’s Enterprise Takeaway 2016.
“We usually tell restaurants to focus on their core business value, which is good food and excellent service. Then we’ll come in and help them with digital marketing.” , says Lau Ngee Keong of Offpeak.my, sharing some insights on marketing and customer service.
Q. What are some of your findings based on the number of restaurants in your database? Some interesting statistics?
“After analyzing about 2,000 restaurant that are with us, we found that many aspiring restaurant owners,they may have some unrealistic expectations of how they want to run their business when they try to open up their own business.” – Lau Ngee Keong
In the event, we conducted a research to find out what are the important values of suppliers to most F&B business owners.
Based on the data we collected, 76.9% of the business owners say that Guaranteed Delivery (3~5 days) is the most important value of a supplier
(Confirmed deliveries within 3 to 5 days)
56.4% say that Payment Organizing Service is the 2nd most important value of suppliers
(A service that provides an easy method of payment)
66.7% rated Current/ Updated Market Prices as the 3rd most important value of a supplier.
(Up-to-date market pricing of all products)
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