Category: News

April 13th, 2017 by Janelle

Situation

An owner from Restaurant A orders from a supplier in Supplybunny. Items ordered were different kinds breads. This owner has 4 restaurant outlets, with different amount orders for each outlets. In Supplybunny, when an order is place, a quotation is created with 1 delivery address.

Therefore, 4 quotations were created for this owner. The MOQ (Minimum Order Quantity) for this specific bread supplier was RM150 in a quotation for free delivery. If the order does not fulfill RM150, a delivery fee of RM10 will be charged per quotation. However, owner of Restaurant A bought more than RM150 from 2 of the outlets but below RM150 for the other 2 outlets due to difference in demand. The total amount (in RM) for 4 quotations were RM700+.

After understanding the situation, Supplybunny wanted to help owner of Restaurant A.

Challenges

Explaining owner of Restaurant A’s situation to the supplier, giving them a clear picture of the situation and ensuring there are no miscommunication in between.

Convincing the supplier to waive their delivery charge or lower the MOQ for this specific owner.

Actions

Called up the supplier, explained about the situation.

Suggested them to waive the delivery charge or lower their MOQ for this specific owner.

Negotiated with the supplier about the MOQ amount, at the same time understanding the supplier’s point of view.

Results

MOQ was lowered to RM100 for this specific owner, for owner of Restaurant A to enjoy free delivery.

Owner of Restaurant A and the supplier were both happy with the result, and owner of Restaurant A is ordering weekly with Supplybunny.

 

Recommended supplier:

MC Fresh Enterprice

Category: Meat & Poultry

KMT Trading Sdn Bhd

Category: Baking IngredientsBeverages, Grain & Rice, Jams & Spreads, Pasta & Noodle, Sauces & Seasoning, Vegetables

Tin Hong Loke Guan Bakery & Confectionery Sdn Bhd

Category: Bakery & Pastry

Top 3 – Best Seller

Baby Romanie (Sold per kg) – RM6.00 per kg

Button Mushroom (Sold per kg) – RM28 per kg

Emborg UHT Cooking Cream 1L/pack – RM13.90 per pack

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January 6th, 2017 by Janelle

About Cafe Malaysia

The coffee consumption in Asia in significantly increasing and the number of cafe sprouting rapidly across Asia and coffee industry is the growing market in Malaysia.

Café Malaysia 2017 will present the largest gathering of coffee and tea industry players to showcase equipment, machinery, accessories and various supplies and products for the perfect one-stop platform for industry professionals. Wake up and smell the abundant business opportunities in the growing regional and international counterparts.

Get more information about the event here!

Supplybunny will be there!

Representing supplybunny, one of our Business Consultants, Derrick Hoe, will be sharing a technical lesson about the easiest and quickest way to compare prices from different F&B suppliers in the field.
Other than that, we will be having our own booth at the event, so come join us and find out the steps we take to solve your supply problems and give you peace of mind. if you would like to order with us during the event, you can do so with the assistance of one of our friendliest team players!

 
Venue:
MATRADE Exhibition & Convention Centre, Kuala Lumpur, Malaysia 

Date:
12 – 14 January 2017

Time:
Thursday & Friday (12 – 13 January 2017)
10AM – 6PM

Saturday (14 January 2017)
10AM – 5PM

Do check out

Cafe Malaysia‘s

website to find out more details and highlights about the event

 

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January 5th, 2017 by Janelle
Today, Supplybunny is performing some server upgrades for speed improvement testing. You may experience loading issues during this period.

If so, you can still place orders by calling us at
+603-7866 0729, and we’ll get right on to it!

Thank you for your patience and understanding.

Posted in News

October 21st, 2016 by Vivian

Needed an urgent delivery of supplies on the same day?

Facing issues with suppliers? unforeseen circumstances? stock/inventory issues? delivery/shipment delays? Cafes & restaurant owners struggle to cope with shortages because it affects business and it affects customers.

Menus and dishes are labelled unavailable for the day. Wait staff and managers have to the deal with the backlash from customers. Overall, a very unpleasant experience

What can be done about it?

Supplybunny now supports “urgent orders” for confirmed same day or next day delivery. A structured approach to providing you last minute solutions to serious problems. Urgent orders incurs a 10% surcharge to compensate suppliers for any last minute changes to their schedules.

Urgent Order Cart

Suppliers on Supplybunny are trained to respond to “urgent orders” differently. Suppliers will receive special notifications via SMS and Email and will respond to you ASAP. As long as payment is received before cut-off time, urgent orders are delivered on the same day. Once cut-off time has passed the order will be delivered on the next day.

For example:
Ali ordered 30KG of Chicken Breast for delivery on Wednesday.
On Wednesday morning, his supplier informs him that he is short of 10KG.
Ali immediately requests for 10KG worth of Chicken Breast on Supplybunny.
Supplybunny responds with a quotation and cut-off time at 2PM.
Ali makes payment by 1PM, with 10% additional surcharge.
The order is delivered to Ali’s cafe by 6PM on the same day.

Urgent Order RFQ

How do I make use of it?

  1. Search or browse for your missing product on www.supplybunny.com
  2. During check-out, please add a tick that you need the order urgently.
  3. The supplier will be notified of your request and respond accordingly.
  4. The surcharge will automatically be added to the quotation and payment details.
  5. Once payment is made (before cut-off time) the order will be delivered on the same day.

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August 1st, 2016 by Janelle

As one of the supporting partners of the event, Supplybunny attended the most saught-after F&B business conference, BFM’s Enterprise Takeaway 2016.

“We usually tell restaurants to focus on their core business value, which is good food and excellent service. Then we’ll come in and help them with digital marketing.” , says Lau Ngee Keong of Offpeak.my, sharing some insights on marketing and customer service. 

IMG-20160729-WA0001Q. What are some of your findings based on the number of restaurants in your database? Some interesting statistics?

“After analyzing about 2,000 restaurant that are with us, we found that many aspiring restaurant owners,they may have some unrealistic expectations of how they want to run their business when they try to open up their own business.” – Lau Ngee Keong

Screen Shot 2016-07-29 at 11.16.31 AMIn the event, we conducted a research to find out what are the important values of suppliers to most F&B business owners.

Based on the data we collected, 76.9% of the business owners say that Guaranteed Delivery (3~5 days) is the most important value of a supplier

Screen Shot 2016-07-29 at 5.41.42 PM

(Confirmed deliveries within 3 to 5 days)

56.4% say that Payment Organizing Service is the 2nd most important value of suppliersScreen Shot 2016-07-29 at 5.43.28 PM

(A service that provides an easy method of payment)

66.7% rated Current/ Updated Market Prices as the 3rd most important value of a supplier.Screen Shot 2016-07-29 at 5.42.35 PM

(Up-to-date market pricing of all products)

Edited3

We are Supplybunny. We are here to solve all your supplier related problems with guaranteed delivery, excellent services and easy payment method. Visit supplybunny.com and discover our list of suppliers! 🙂

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July 1st, 2016 by thamkengyew

We can help you:

  • Reach out to new restaurants daily, as we approach over 100+ new restaurants weekly
  • Show these restaurants your product catalogs and tell them about your products
  • We help you to confirm orders and collect payment

Think of Supplybunny as your trusted sales force in the HORECA / Food Service Sector!

A4 Brochure (4)

Posted in News